Shipping policy

🚚 Shipping Policy


🌍 We currently ship to destinations within the United States and Canada. 🇺🇸🇨🇦

Orders are processed and dispatched on business days (Monday through Friday, excluding federal holidays 📅). Processing times may vary depending on product availability and order volume 📦.

💰 Shipping rates are calculated at checkout based on the destination address, package weight, and selected shipping method. All applicable shipping charges will be displayed prior to order confirmation ✅.

📩 Once an order has been dispatched, a shipment confirmation and tracking information will be sent to the email address linked to your order. Delivery timelines are fully determined by the carrier 🚛, and may be affected by uncontrollable factors including weather conditions ⛈️, carrier delays, customs processing (for cross-border shipments to Canada) and other unexpected situations. We do not guarantee exact delivery dates or timeframes ⏳.

📜 For shipments to Canada 🇨🇦, the recipient shall be responsible for relevant customs duties, import taxes and brokerage fees charged by local authorities. These fees are not included in your order total or shipping costs paid at checkout.

⚠️ We take no liability for transit delays, package loss or damage during delivery. If your parcel is lost or arrives damaged, please reach out to us ASAP, and we will help you file a claim with the shipping carrier 🛟.

💬 Feel free to contact our customer service team for any shipping-related questions! 😊